It will go up with no problems but it doesn t go down unless i hold down the button the entire way.
Garage door opener goes up but not down.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
There is one on each side of the door.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
If your garage door hits it bounces up and starts to open again your garage door is working well.
If the door goes up but you can t make it go down you probably need to adjust the sensors.
To fix this issue increase the down limit one quarter turn.
But it s non functional in a very unusual way.
Click the links below to see inside dus.
However if your garage door doesn t bounce back up then you know you have a problem.
If i unlock the door from the track i can lift it up and down with no problems at all.
Otherwise if i just press and release the door goes down maybe an inch and stops.
They both have lights and both lights should be on.
You ll then want to test it again and if it s not right keep adjusting the down limit nob until your garage door hit the board and bounces back up.