The garage door opener motor runs but the shaft does not turn and the door does not open or close.
Garage door opener sound running but gear not turn.
This is frustrating especially if you re trying to get your car out of the garage.
1 manually disengage the door from the shaft.
I apologize if i wasn t clear.
Here s what i ve done so far.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Broken garage door torsion or extension springs.
If the gear becomes too worn it will no longer be able to move the chain.
It can also be caused by attempting to use the garage door opener with a broken torsion spring.
Unfortunately this is just something that happens with usage over time.
This is related to the up limit switch.
Motor runs shaft doesn t turn.
This is an easy fix.
They can hear the motor going but the door itself is not opening.
2 removed the shaft from the motor coupler manually turned the shaft with a vicegrip.
Try making small adjustments.
When you find that your garage door motor is making a humming noise but not opening and closing it typically means that it has gone off track or needs some sort of small adjustment.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Automatic garage door opener runs but door doesn t move sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
When i returned from work today i pushed the button on my remote garage door opener but the door didn t budge.
Because it hums when you try to open it the battery is working properly.
In this case the motor will run and the gear will turn but the chain will not move and the door will not open.
That is the buzzing sound that the customer hears.
Even after putting new batteries in the remote the garage door still is not.
If the remote were to malfunction due to a backward battery installation you might mistake this for a more serious problem with your garage door opener.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.