A power failure or if it was put in the test mode at the factory.
Ge front load washer door lock want power on.
If the washer was stopped before the cycle was complete.
Replace the entire assembly if any component fails.
If any of these components fails when the door is open the door won t lock.
The motor may need to be reset if there is a power spike a load that is unbalanced or a disruption in power.
Pull the lower panel out at the bottom and remove it.
Be sure that your door is securely shut and if so the door latch behind the front panel of your washer needs to be ordered and replaced because it s not sensing that your door is shut properly.
With the lower access panel removed and the washer unplugged reach up to the door lock and feel for a round release ring and pull it down.
If the washer beeps back at you twice when you press the start button and the washer won t start it means that your washer thinks your door is open.
The pause can happen for several reasons including a power failure or if the stop pause button was pressed to pause the cycle and not reset.
To manually unlock the door on this washer you first unplug the washer from the wall outlet and then remove the lower access panel.
Based on your symptom and details it could have a faulty door lock assembly providing the control is not in a lock mode.
To lock or unlock the control panel press and hold the delay start button for 3 seconds and some models you would press the signal button for 3 seconds.
Reach up inside of the unit near where the door lock is and you will feel a small tab at the bottom of the lock assembly.
The stop pause button was pressed to temporarily stop the cycle and was not reset.
If a component fails with the door is closed the door won t open.
1 answer from this member.
For other models of ge washing machines a pause in a cycle will cause the electronic controls to lock up.
See the image below for how to do this.
Pull down on it and the door will open.
In this case the washer will pump out and spin after 24 hours but will stay in the final spin.