If you find that it keeps running this can present a problem in your system.
Genie garage door not opening but motor running.
The method to reengage the carriage depends on the model of garage door opener you own.
When the cord is pulled the motor is disengaged from the chain.
Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027.
Faqs about garage doors that won t open or shut.
If the motor is running but the door doesn t budge it s time to ask yourself if it might be locked.
A number of issues could be to blame for your garage door not opening.
If there are locate the locking knob or handle and use it to disengage the lock.
If this is the reason you will need to reengage the carriage.
The motor will run but will not move the chain.
Genie garage door opener opening or closing problem fix.
See your owner s manual for more details.
In a typical situation the motor for your garage door opener should stop running once the door has closed.
As the shoe moves into the trolley the emergency release should reset but if the release is jammed or broken that might not be happening.
Check to see if there are any metal parts that have slid down to bar access.
The motor should be driving a chain or belt.
If this is the case the motor will run but as the chain isn t where it should be it can t generate the lift to open the door.
In most cases the cause will be a stripped gear or a chain that has come off the sprocket.
Check that the emergency release cord has not been pulled.
Image taken from a chamberlain manual.
Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.
There s something wrong with the garage door opener that s stopping it from opening the door for you.
Most garage doors have an emergency release typically a red pull cord that allows the door to be opened and closed manually.
Search for genie replacement parts for your model number genie garage.
Your garage door may be disconnected from the opener.