In this case call a service company to replace the spring s.
Genie garage door opener won t open all the way.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does not work check the fuse or breaker.
If your garage door is not balanced right it won t go up or down all the way.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
You might be out of range.
Opener manually lift the garage door.
Do this with the door in the fully closed position.
If the power is ok.
You may need to give the cord a slight yank to reconnect.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
Check for and clear any obstructions in its way.
The door won t reach the ground if the maximum level of force is exceeding during closing.
Genie openers apply only limited force to the garage door during closing.
Pull emergency release cord and knob toward the motor.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
When your garage door won t open with the remote there are few things that can cause this problem.
Make sure it is hanging down from the motor.
You should now be able to operate the door using the genie garage door opener.
To check the balance pull the emergency release cord or chain to disconnect the door.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
This issue can be an easy fix.
Opener does not operate when the wall console is pressed.
If you re genie excelerator just stops when either trying to open or close your garage door check out this video.
You should now be able to move the door up and down by hand.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
If the door is very heavy then you have a spring that is broken or.
Try to keep the cord as parallel to the rail of the garage door opener as possible.