The sensors have to be aligned with each other and also have to be connected correctly to the garage door system in order to work.
Genie garage door sensors not working.
Remove any debris dust or cobwebs from the electric eye lenses on each sensor with a clean rag.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
I have a genie garage door and it has stopped closing.
If just the red source led is out unplug the mechanism check the wiring and plug it back in.
In order for it to operate successfully and safely it is installed with safety beams or sensors to avoid accidents when opening and closing.
A common cause of a malfunctioning garage door sensor is lack of power supply.
Check that the emergency release cord has not been pulled.
Press and hold the wall console button until the garage door is completey closed.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
If both the red source and green sensor lights are on and not blinking then the door mechanism is working properly.
The red lights on one of the sensor blinks 4 times and.
If this is the reason you will need to reengage the carriage.
If one or both of the lights are off check the fuses breakers and plugs for problems.
Check garage door for binding.
Garage door openers is operated with a remote or hard wired to the door or with a keypad.
See your owner s manual for more details.
Check for interference from adjacent photo eye sensors of any brand.
Door starts down then stops before it is closed.
If you find the lights turned off in one or both the sensors it indicates that there is a problem in power supply.
The transmitters remotes will not work to close the garage door.
According to liftmaster issues with the safety sensor wiring typically occur because of a poor connection incorrectly connected wires or a short in the wire from a staple.
Your garage door may be disconnected from the opener.
Cycle the garage door through the opening and closing actions using the control on the garage wall.
Look for small led lights on the sensors.