Check the console lock switch.
Genie garage door wall switch not working.
The wiring is loose at the opener.
Check that the wires are secure by gently tugging on them.
You will find that the door will only move an inch or so in the close direction and reverse.
Most switches have two wires.
To test the wires detach both from the switch and carefully touch them.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
Look for labeling such as vacation on the unit then press and hold this button.
The transmitters remotes will not work to close the garage door.
The locking mechanism protects access to the garage by disabling the power unit.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
Depending on your opener you may have screw terminals or push in connectors.
Take proper safety precautions to ensure that you are not injured if the door operates while you perform the following tests.
General troubleshooting tips for what to check when your genie garage door opener is not working below.