If you re outside and can t get into a closed garage you don t have many options.
Genie garage door opener wont go up or down.
Check to make sure the pulley is not boken.
If it won t move go back up to pull the red cord again.
Try making small adjustments.
If the door goes up but you can t make it go down you probably need to adjust the sensors.
Lift the door with both hands.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
You may have to call a locksmith or find a way to break in.
Check for and clear any obstructions in its way.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Once you have it open you ll have to prop it up with something to prevent it from sliding down again.
You might have absentmindedly unplugged the operator as you were exiting the garage through your internal door to the house.
This is related to the up limit switch.
There is one on each side of the door.
If the problem persists check to see if the red safe t beam led indicator is blinking.
If not re engage it.
Check to make sure the chain belt assembly is not broken or off its pulley.
Hold your transmitter up near the selected button pressing both the garage door remote and the selected in car transmitter button simultaneously.
This sets the in car transmitter to be your garage door openers make transmitter but you are not done.
Replace broken chain belts sprockets or pulleys.
Sometimes a garage door won t open or close for one reason only the operator has no power connection.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
They both have lights and both lights should be on.
Opener runs but the garage door does not move screw drive models make sure the carriage is engaged.